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Terrible customer service, bad food - Review by citysearch c | China Bell

China Bell

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Terrible customer service, bad food 3/4/2008

If you like friendly people then this is not the place for you!!! I called and ordered for a delivery and it took over an hour to get to my house (I live 5 mins away!) and when I called to check on my food they said it was on its way. After 15 more mins I called again and the owner answered and I asked him about it. He said VERY rudely ""I TOLD YOU IT WOULD TAKE AN HOUR!"" I asked him nicely to not yell at me and that I am a paying customer and I didn't deserve to be talked down to like that. No one does! I hung up and the delivery guy arrived. I told him what his boss had said to me and he said he hears that all the time from customers and agreed that he was rude to people. I told him was never coming back. ( the delivery guy was very nice) After he left 10 minutes later the OWNER called and HARRASSED me and asked me what i told the deliv. guy and I just said I would not be back, he screamed back in the phone mocking me "" OH YEA!!! I WAS HOPING YOU WOULD SAY THAT!!!!, HAHAHA"" and hung up on me. \r My food was dried up tasting and I have lost my appetite! I absolutely DO NOT recommend this place!!!! Extremely bad customer service and terrible food!!!!! Cons: everything more
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