You hear horror stories about ordering a cake and upon pickup, it's not at all what you ordered... well, it happened to me at Victoria's in Southpoint (Durham)!\r
Being the Matron Of Honor I took 30 min. picking out the perfect square cake for the brides Shower... pink frosting with white piping and black accents (ribbon). What I got... was a round cake (I ordered square) with white frosting, pink & lavender piping and there was no black accents anywhere. I was dumbfounded when the girl brought me a cake that looked like nothing I ordered! Heck, the pink frosting was not even mixed well, so I had lavender and pink wording... it looked awful! \r
I took pictures of this cake to show Victoria's, but thought what's the point in showing them, because when I went to pick up the cake they did not offer me anything. They could have offered me another cake, gave me a discount or something! The girl told me she would have someone call me about what happened.... do you think anyone did?!?!?! You guessed it, I never got a call. So, I'm thinking why bother taking the pictures to them, when they don't care to make things right. and never did anything in the first place.\r
So, I served a ugly cake that looked nothing like I ordered. Grrr... So, I suggest really being careful if you plan to order a cake for a special occasion.... you don't want to be stuck with a bad cake at the last min. like I did.
Pros: Cake tasted OK
Cons: Bad Service and uncaring.
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