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Amazing customer service - Review by citysearch c | eBits PC Laptop

eBits PC Laptop

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Amazing customer service 3/22/2008

My laptop was seriously damaged during international travel, and I was afraid I had lost a year's worth of photos and personal documents which held a great deal of value for me. eBits was recommended by University Book Store as a reliable laptop repair and data recovery company. Jesper and his technicians were always friendly and patient and answered all of my questions. At first they told me it looked unlikely my data could be recovered. However, since they knew that for me this data was irreplaceable, they went the extra mile. Lo and behold, they recovered nearly all of the files from my badly damaged hard drive. Of course I was worried about the cost as I was on a student budget. Jesper knew this and charged me an amount I could pay, even though his technicians put many hours into recovering my files. I simply could not have found such great service at such a reasonable price anywhere else. Pros: Personalized service, quality of technicians, good location more
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