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Personal Service - Review by citysearch c | eBits PC Laptop

eBits PC Laptop

Claim

Personal Service 3/5/2008

Alright, don't get me wrong, BestBuy is a great store, it has fancy displays and lots of products to look at... Expect that all those products are ridiculously overpriced and all the customer service people seem to think the solution to anything is turning it off then back on again.\r \r I am an experienced laptop user, I've taken my laptop apart at least a dozen times and modded many of my own upgrades into it myself. When my laptop crashed and I couldn't find out why, I took it to eBits. The people there were fast, friendly and legit. Since I'm addicted to the laptop, I would call nearly every day and talk to Jasper about how it was going. Jasper ( or one of the other qualified technicians ) would tell me EXACTLY what they were doing, and EXACTLY what they were testing... BEFORE they did anything they gave me a call to check if it's alright...\r \r If you can ever get that service at Bestbuy, the moons must be in planetary alignment. I'm sticking wth eBits PC Laptop. It's affordable, PERSONAL, and quality. Values you simply can't match at a junk store like BestBuy... Don't you think it's ironic best buy always asks you just to buy a new laptop? Pros: Personal, Quality Service at a Good Value Cons: Limited Store Locations, Most Parts must be ordered more
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