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Worst Service Ever!!! - Review by citysearch c | Fellini Cafe

Fellini Cafe

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Worst Service Ever!!! 3/21/2008

One of the worst meals I have ever had! The waiter walked away from our table in the middle of taking our order without saying why. When asked to describe the fish special he said....""it's grilled, that's the way it is"" When in fact it was breaded, pan fried and covered in butter, spinach and capers (very sad, because it was quite possibly the only good thing on the menu). The veal involtini was sooo salty it was basically inedible. My lips are still shriveled up from the salt and I only tasted this dish. The lasagna al forno showed no signs of the promised bechamel sauce and tasted like something lean cuisine might offer and shared a similar salt content to the veal. The mussels were fishy, the lobster ravioli was bland with very briny crab meat on top. We sat staring at our plates for 20 minutes waiting for our waiter to ask how we were doing or fill our water glasses or even acknowledge that we were still sitting in the restaurant. No one ever approached us, or asked how we enjoyed our food. When our waiter finally came to collect our plates (which were still largely full,) we let him know exactly how we felt. He promised to speak to the manager, but did not apologize. The check eventually appeared (dropped off by another member of the waitstaff) there was no apology, no offer of a discount, no visit from the manager. We eat at other Fellini's locations several times a month so we were seriously put off by the way we were treated. Our waiter never approached our table again and no one spoke to us about our experience at all. Another staff member alerted our waiter that our check was ready, but he declined to approach our table and the hostess had to come retrieve it. We will not be returning and I hope to warn as many people as possible so they don't make the same mistake we did. I only regret that this place shares the same name as a fine, consistently wonderful establishment in Media, because I don't want it to tarnish their image. more
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