I went to the Waltham store, staff was unfriendly from the minute i walked in the door. They took their time coming to greet me and give directions, then they left me in a room for over a half an hour and didn't say a word. There were 3 employees in the store and I was the only customer. They are lazy and desperately need a course in customer service.
Pros: parking
Cons: Customer service, bad staff attitudes
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