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OUTSTANDING CUSTOMER SERVICE - Review by citysearch c | Donato's Pizza

Donato's Pizza

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OUTSTANDING CUSTOMER SERVICE 3/20/2008

My son went to Donatos for a group event. He took off his orthodontic retainer, wraped it in a paper napkin and set it on the table while he ate. When he returned home he immediately recognized that he has forgotten his retainer. I called Donatos, and was told that the party room was cleaned up, and they did not see a retainer. I was also told that not 5 minutes before, one of the employees took the trash out to the dumpster. I asked if I and my son could come back and pull some bags out and look through them (replacement of these retainers are about $200). The individual I talked to said that we could try that if we wanted, and he'd have another employee help us pull out the bags in the dumbster. more
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