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Worst customer service I have ever found! - Review by citysearch c | A L'amour Bridal Shop

A L'amour Bridal Shop

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Worst customer service I have ever found! 3/11/2008

WOW. So I have talked with this company on the phone about 4 times, each time thinking to give them a chance. First time was a Thursday afternoon I called interested in their dresses and they told me they wouldnt give me a price check over the phone on the gown, I asked to come in and they told me it was appointment only. I went on to ask if I could make an appointment for later on in the day and they said there were none available. I decided to forget this company and research other stores. However I keep coming back to the Siri bridesmaid dress line. I had an appointment scheduled for 515 today. I called at noon to find out if I could make the appointment any earlier and they told me that the consultants were all too busy. This is the only bridal store besides Davids Bridal that does not treat you at all like you are worth anything. At 300 / dress and 5 dresses that was 1500 they just saw walk out the door. I would not send my worst enemy to this store. The Complete Bridal Shop in West Dundee, although newer, will answer your phone calls, and drop what they are doing to satisfy your every need. Talk the extra 15 minute drive to visit them! Pros: offer great lines of dresses Cons: extremely rude on the phone, treat you like you can't afford their gowns, overpriced for the quality the store provides. more
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