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Poor customer service, terrible store policies - Review by citysearch c | Plano Pawn Shop

Plano Pawn Shop

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Poor customer service, terrible store policies 3/10/2008

I was very unhappy with the way I was treated recently. First, the FFL transfer policy was not clear. An employee, Teri, stated that my brother would need a shop in TN to fax their FFL, Plano Pawn would fax theirs in return and then it could be shipped. She DID NOT state that this was a store policy and a requirement. Discovering the law did not require the shipper to have an FFL, my brother shipped a gun which belonged to my late father for $60.00 only to have it refused because of Plano Pawn's store policy. more
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