Made an appt for my Hub and it turns out they moved it to the NEXT weekend without telling us, but they took him to the back without checking first. He disrobed and sat in the back for 30 mins before someone wondered 'who he was'. They told him the bad news, and in the name of Customer Service, following massive apologies, his appt NEXT weekend is now COMPED and I get a freebie too! Worth my Hub sitting in a robe for 30 mins in the back area with no massage to show for it huh?! :) If the massage place gives you lemons, may as well get comped lemonade out of it. :)
Pros: The massage therapists are very skilled, friendly and professional
Cons: The locker area is a bit cramped and not as private as I'd like it to be
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