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Bad customer service and policies - Review by citysearch c | Eden Day Spa & Salon

Eden Day Spa & Salon

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Bad customer service and policies 3/2/2008

I will never spend my money at this spa again. They have a very strict cancellation policy; if you do not cancel within 24 hours they will charge your credit card, which you have to provide for an appointment. And I had no problem with this policy until they called me one hour prior to an appointment (that I had scheduled a week in advance) and canceled. And the only compensation they provided was attitude. I can help but find the irony in the fact that a business expects their clients to live up to a standard that they can't match. more
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