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Response to an earlier review.... - Review by citysearch c | La Grotta Ristorante Italiano

La Grotta Ristorante Italiano

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Response to an earlier review.... 3/7/2008

At La Grotta we take both criticism and praise very seriously. It is for this reason (as well as the colorful language used) that we felt the need to respond to a previous review. We do appreciate feedback and utilize it to correct imperfections and improve the way that we do business in order to give our guests a better dining experience the next time that they visit with us. Maybe this is the reason that we have been here for thirty years now. It is difficult, though, to take someone seriously who compares their experience to someone afflicted with leprosy. Had we been made aware of their discontent, we would have eagerly replaced their meal with something else from the menu or even invited them back to join us on another evening with our compliments. more
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