I am a local contractor and have used Jones boys in the past. This time it was like I was working with amatuers. I gave them a deposit for the job and was told they would call me with a start date and I didnt here from them for 2-3wks. The only way I heard from them was by me calling. Then they said they could do it on thursday or friday. I said fine just let me know a day in advance. I guess they thought I meant call me at 8am the day they were coming. They went to my customers house and were drilling there holes for the blown-in insulation. They caught a wire. So they had to fix that. Little did they know when they caught the wire it was attached to a plug on the other side of the wall and they started to blown the insulation.You guessed it,the inside of the house looked like a foot of snow. They called me to come let them in the house. I went to the house and opened the door . I was shocked to see how much covered the inside. I asked the installer how this happened , His response was , I started to fill the wall and it just seemed like it was taking a ton of insulation to fill this one cavity. Experience would say to stop and look. That isnt even the icing on the cake. I went into the master bedroom bathroom , and the shower wall was blown out. Tile was in the tub and so was the wall. You saw a hole in the house from were they drilled to blow-in insulation. There head honcho at the office shows up at one of my other jobs and says to me that they did us a favor by destroying the shower wall because it had mold in it. Can you believe it. I told him nobody's getting paid until this is fixed. We will see what happens.
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