I would like to first say I'm the Sales Manager and I feel we have a wonderful sales staff. The ladies are highly trained in this fast moving industry. I know we work hard at trying to meet the demands of Brides and their Mothers. We strive to work with each individual, however if we have let someone come into our doors without greeting them and personally assisting you, I'm sorry. I know when we ask each customer what they are looking for we assist in showing them where they can locate the merchandise. If a customer comes in and says she's just looking we feel that we don't want to intrude in her just looking, however if she wants to try dresses on, we will arrange a room to be available for her. If it's a bride just wanting to look at gowns, she needs to schedule an appointment so we can assist her in getting in and out of the gowns. Not very often do we allow anyone trying gowns on without our assistance. We have two small dressing rooms and 3 large dressing rooms, so sometimes that limits us as to how many people can try things on at the same time. If our rooms are full, you may have to wait for the next room to come available. If you don't have time to wait, we can schedule you an appointment that would allow you to have the time free to try on gowns. We strive to please our customers and I think we do a pretty good job. If we didn't meet your expectations, then I'm sorry.
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