I am new to salons and did not go to Key Lime with a totally clear idea of what I wanted, but I had the jist- a natural pretty hair cut and color to look elegant for my wedding. While I was very pleased with the layout, style and extras of Key Lime (tea, coffee, water, changing rooms to keep day clothes clean if you are getting color, and many spa extras), I was less than pleased with my cut. Much shorter than I asked for, brightly colored hair that required another also failed fit and an exceptionally long wait for both of those to be completed. If my request for assistance and expert advise was ill timed- I wish they would have said so and not allowed me to make an appointment. I am currently completely spa-shy and hesitant to try another venue at all. Truly disappointed.
Pros: The spa and salon themselves give an instant relaxed feel.
Cons: Cost, value, parking (pay to street park- but be aware you might need to return to your car with a towel around your head to pay more tolls), hair color and stylists not listening
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