I've been there twice so far and think the burgers are super tasty and all ingredients are obviously fresh. The milkshakes were good and the soda machines are top notch. My wife loved the finely crushed ice.
My only complaints are this: the highly touted crinkle cut fries are tasty but have been limp and soggy both times I've eaten there. Limp soggy fries are my biggest pet peave about a burger joint. They can spoil a meal! The only other thing I would like to see improved is the food pick-up process. You place your order and then stand around waiting for them to call your name when your food is ready. I was there on a Saturday and there was so much noise and confusion, you could not hear a thing and I had to repeatedly keep going back to the counter to see if my food was ready.
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