I took my cat to this clinic for five years only because I wanted to give her consistent care. I can't complain about the doctors, because they seemed very compitent. What I can complain about is that I got a stomach ache every time I went, knowing that I would spend hundreds more than I planned to. This vet charges you for everything they possibly can. They gave my cat a five minute consultation before sending us over to the vetrinary hospital, and even though they couldn't help us, they charged me 60$. I almost never spent less than 200$ for visits to this vet. The worst part was that the office manager is a horrible woman who is rude and uncaring. She is patronizing and sarcastic, and she will make you feel guilty if you don't want a certain service for your pet or if you can't make it in on the exact date she thinks you should. She made me feel guilty because I got saline solution for my cat through my father, who is a physician. This is the exact same solution used on people, but she made me feel like I was cheap for saving the 40$/bag they were going to charge me. When my cat got sick, she said sarcastically, "Well, maybe your dad can help you out this time!" She is heartless and I promise that you will have to deal with her if you go to this vet, and you won't enjoy it. My cat passed away and the only thing I can thank Rancho for is referring me to an amazing vetrinary emergency hospital that gave my cat great care in her last moments. Please don't take your pets to Rancho unless you like paying too much, feeling guilty, and possibly crying.
more