My daughter wanted to celebrate her 19th bday at the Bungalow Club. I called a few days ahead to make a reservation for 24 people on Mar 17, 2008. When I arrived with a few of my family, the host said that he won't seat us until after everyone arrived. He said it a rude manner. I spoke to him after 20 min. to let him know that most of the party is there and if we can now be seated. He said that he would seat us in 2 min. 10 min passed and everybody arrived. I told him that I made the reservation for 7:00 pm and I don't understand why we cannot be seated. His response was - "your party had just arrived". It wasn?t like the place was packed and we had to wait for tables. Our table was ready and I don?t think it would hurt him if he just allowed us to seat and order our drinks. When he finally decided to show us our table, other people decided to seat there so he told them to move. When the other people moved, he didn't even ask the waiters to fix the tables, he just told us to take our seats. He placed us at the patio and to our surprise there was film that was going to be shown lasting for about 45 min. and the people in patio with us were there to watch the film. We really didn't care watching the film, the volume was loud, making it impossible for us to understand each other and to make things worst the actors were cursing which upset my sister because she had small kids with her. Another thing that upset me was that when I made the reservation I ordered three platters and I specifically requested it to be ready by 7:00 pm when we arrive so that we can start eating. The rude host apparently just placed the order when we were seated which took another 30 min. to get to our tables. It took them forever to just give us water. We have decided never to return. It would have been different if the host was at least nice and apologetic. Service terrible, food wasn?t great and the host needs to be replaced if the owners want to keep their customers.
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