I've been without a hairstylist for almost a full year now, and have bounced around to a number of places that either made me look like a Texan bimbo, a tart or I felt like i was thrown on a conveyor belt of beauty, rushed through and billed. This place is on the opposite end of the spectrum. The colorist, Jenise sat with me for a good 10 minutes to get an idea of what I wanted, my recent history, what works for me, what doesn't. And she actually LISTENED. And then Lenny cut my hair, and same story: He actually wanted to know what I've tried in the past, what worked, what made me happy, what I wanted today. And he LISTENED TOO! They gave me wine, the tended to my every need, the people there - everyone from the woman that shamppod me to the guy that hung my coat - the customer service ranks up there with Nordstrom. Couldn't be better. And then to top it all off, I went downstairs for a massage at their new spa. Anthony. He has the hands of a god. amazingly strong. the space was so relaxing and he gave the best massage I've had outside of Thailand. To sum it up neatly: no one but Lenny and Jenise will touch my hair again, not for a long long time. And I will never go anywhere else for a massage, not as long as Anthony works there. Amazing. And an amazing place.
Pros: Ambience, expertise, cutting edge, wine, attention to customer
Cons: It isn't my little secret anymore. crowds are catching on.
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