I love that my dog can play with the others while he waits his turn and I have been pleased with his grooming; however, the owner's demeanor really bothers me. She's generally short/abrupt and often rude. She doesn't appear to have a lot of patience which worries me a little about how she treats my dog when I'm not around. Maybe it's just people that she doesn't like... Her staff is MUCH better at treating the human customers with respect and courtesy.
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