I started my son on braces on Sept of 2006. Since the beginning I have had scheduling problems. When I first started the treatment I informed the orthodontist that I did not like my son being out of school and that we might have scheduling problems. He informed me that they had evenings and would work with me. On two occasions he has cancelled my son?s appointment at the last minute. Leaving me with no alternative then to delay his treatment or take my son out of school to attend the Orthodontist. This is not counting the times my son has had to take morning schedules because evenings have all be taken. The orthodontist is only in on Fridays and leaves at exactly 4:50 PM no exceptions... This schedule is a title shy of being accommodating. I was told that my son?s treatment would take about 2 years. I am a year and a half into this process and it thing he still has one year and a half more to go. The fact that he is only in on Fridays and leaves at 4:50pm is the main cause for this long delay in my son?s treatment. \r
In one occasion we were late to our appointment. On this occasion I called to inform the orthodontist that I was running late do to a fire in the street and that the police had closed of several streets and asked if the orthodontist could please wait for us a couple of minutes. The appointment was at 4:30 I arrived at 4:50 at which time I was informed by the receptionist the Orthodontist had left. I have asked to be transferred to another orthodontist and have been told it is not possible. Once an orthodontist starts a treatment it needs to continue until it finishes. I would look around at other orthodontist before I would choose Gruendman Gary. \r
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