I was told they'd arrive in 10 minutes and they did. The guy who came out was very nice and efficiently changed my tire. He made sure I knew not to drive too long on the spare and paid close attention to details, screwed the spare on really tightly, etc. I'd read a review here before I called them that said the reviewer's tow guy swore a lot and was unprofessional, etc, but I can't imagine this guy swearing. Overall good job.
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