Banfield in Daly City is probably one of the worst places you could bring your pet. The staff seems uninterested and unwilling to help. I dropped my cat off at 8a.m.. They said they would call as soon as possible to have her picked up.. I waited all day and finally got a call around twelve hours later only to find out that all they did was take a urine sample from her! I called them back the next day because I was having trouble giving my cat her medication. She would spit it out every time I put the tablet in her mouth.. I explained this to the person on the phone and all she had to say was, "Well, you have to just put it in her mouth." I asked her if there was an easier way.. We already tried hiding it in her food but it was no use. She had nothing to say except.. "Just put it in her mouth..." I wasted my time trying to get help from them.
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