I Bought the puppy care package thinking it would save me money. I took my puppy in to be seen on one of the routine puppy check ups which is covered under the package. I told the doctor my puppy had some diarrhea and she said she was going to take a fecal sample(covered under the package). The test the doctor ran was not covered with package, I was not told this prior. When me and my puppy were checking out they said the bill was $90.00. Luckily, i said send me the bill, although they made it seem like it was such an inconvenience to send me the bill. When i received it i called to dispute. The person on the other line immediately took off nearly half. Stating they had double charged me for the office visit.(office visit included in package). I paid the balance. It feels as if you tried to get me coming and going. How many people don't speak up and end up paying more than they should? I will not return to your clinic.
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