I am writing in reference to a woman who was recently cheated when purchasing a new vehicle from KG Suzuki in Long Island City. Ms. Sabota is a Polish immigrant with limited language skills. \r
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Ms. Sabota works as a housekeeper. In purchasing her first car, after weeks of shopping she agreed with the salesperson at KG on a total price of $26,000.00. When she returned home with her car she was horrified to see a total price of $32,000.00, as well as a rider which entitles KG to attorney?s fees should Ms. Sabota choose to take the matter further. Within twenty four hours she had contacted KG and demanded correction of the contract or a return of the vehicle. KG refused both requests.\r
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KG responded to me as follows:\r
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-Salesperson Diane states that she sold the car for $24,900.00 and that any extras are really not her responsibility.\r
-Upon sending notice by fax and certified express mail to KG indicating Ms. Sabota?s immediate refusal and cancellation of any and all extra services and goods, KG?s staff stated that:\r
Mr. Robert Savage, General Manager at KG stated that he is interested only in making as much money as he can any way he can, and that even if the person had no arms or legs, if their name is on a contract the money is his.\r
Mr. Jay Torres, claims that Ms. Sabota knew what she was signing, voluntarily giving KG the extra $6,000.00 and that the transaction is memorialized on video. Neither Mr. Torres, nor anyone else at KG has complied with a request to view any such tape.\r
Mr. Kenny Galani, GSM at KG sent a letter offering to discuss the matter. The letter included a non-working telephone number. When contacted directly, messages left at KG went unanswered. \r
Ms Heidi Kabage, Customer Relations Manager at American Suzuki Motor Corporation stated that they have no affiliation with KG Suzuki. Thus, if KG uses the Suzuki name to steal from vulnerable individuals, they are unable to assist in any resolution.
Cons: Dishonest
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