Last November my husband and I parked our car at Aladdin Parking on Kettner Blvd. San Diego, for 15 days. Everything went smoothly, the employees were friendly. My problem with them is that when we were leaving and preparing to pay, we were told to use the automated system to pay. Once we were done paying, we asked about the coupon and how to use it. The man we had asked earlier about how and where to pay said ""Oh, you should have paid in the office if you have a coupon"". My husband said we wanted to use the coupon ($2 off per day, which was a savings of $30 since we parked for 15 days) The employee basically threw his hands up and said ""You're out of lucK"" Not offering a solution or going to ask how we might reverse the previous payment. We were both very tired and did not want to argue with anyone so we left. I thought I would write an e-mail to someone and explain what happened and maybe get some satifaction, but could not find a way to contact them other than a long distance phone call. I am going to continue to look but in the meantime, everyone out there, beware!! Make sure to ask before you pay using a coupon!
Pros: Drivers very friendly!
Cons: Don't bother trying to use the coupon
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