I agree completely with the person who posted way back in May of 2007 - and that was 9 months ago. The service at Nuts N' Berries has become pathetic. I placed a special order costing over $100 with them, and they a) either didn't leave a message or didn't call at all to let me know when it had come in to the store, b) the manager was unapologetic and simply said they called but left no message, c) they couldn't even tell me the correct retail price for even one bottle of the product (much less the discounted price for the 20 bottles I special ordered), and d) they didn't say thanks for the business or anything else for that matter after I finally paid them what they said I was supposed to pay. I have been to this store several times in the past and like the variety of products they carry. I just hope the owner replaces some of this poor staff before they cause the store to go out of business.
Pros: Great variety and an interesting store.
Cons: Terrible customer service. They seem to think you're doing them a favor by giving them business.
more