This is a revision to my earlier rating of 1 star. After promising to fix their installation error, I did not hear back from them for over a month even though I left them 2-3 messages a day. I got a surprise visit from the owner today apologizing for their actions. He was hospitalized and left his business to an employee to run during his recovery. However, his employee did not follow through. The owner fixed the installation error on the spot and will also pay to have a new drywall installed in our powder room. I upgraded the rating because he came to apologize and actually fixed the problem as promised.
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