They actually called me up to see if I was satisfied with their service ?now that?s the first time and that?s what I call good customer service.. they use some water pressure treatment thing not sure what its called so my carpet was kinda damp..When i told them that the carpet was still not dry(its supposed to be completely dry in like 2 hours) ..they sent me a mail telling me that their technician had to use more water than normally needed to remove the stains from the carpet? and told me steps that I should do to make my carpet dry quicker?they mailed in later asking me if the carpet was dry...... overall I will rate them high and I am satisfied with their service.
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