If you have ever had to ask for help from the tech support department of a big box store -- I feel your pain. Those ""geeks"" and ""firedogs"" are not very helpful. The exact opposite is true for Techsavies. It's a small shop, but very easy to find. The customer service is excellent. I have made a point to return to the shop to ask a small question now and again, just to see if the level of service is consistant, and it was.
Pros: Easy to find, friendly and honest service, fair rates
Cons: none!
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