The beds are comfortable and the restaurant (Marisol) is top quality, both in terms for cuisine and service. Try the butternut squash soup and any seafood entree'. Much to my surprise, I had trouble getting hot water the first couple days; others in my business group had similar complaints. The front desk was informed but that seemed to be of little avail. Thanks to one of my team member's suggestion, I was able to solve the problem by letting the water run a long time in the morning before stepping into the shower; eventually it warmed up. You may hear about how the great the view is from the hotel. Well, not if you have a basement floor room like I was given (one level below the lobby). Then, you have no view. Other than that, yeah, you can get a great view of the ocean from the back of the hotel, the restaurant, and I guess the upper floors. Interestingly, I found the front desk staff demographically segmented. Pretty, young women by day and early evening, and Latino middle aged men late night and early morning. In either case, hotel staff is courteous and professional, though they did botch my wake up call on the morning I was checking out. If I hadn't set my cell phone as a back-up alarm, I would've missed my flight. Of course, I let them know my disappointment, and the early morning front desk guys were apologetic. Apparently, the young lady the night before hadn't written my requested wake-up time clearly on the note. That's another funny thing - the hotel, despite its bright and glittering lobby, wasn't that modern. The wake-up calls are not autmotated - a person actually rings your room. The management isn't super accomodating either. Contrary to my request, they were denying me the corporate rate for Friday night, the last night of my stay. Fortunately, when I checked out the next morning, I saw that I got the corporate rate anyway. I don't know if that was an oversight or if the morning guys gave it to me because they felt bad about the wake-up call.
Pros: Good restaurant, comfortable beds
Cons: Problem with hot water, self-parking lot isn't that big (parking tight on Friday night)
more