I am not surprised by the bad reviews for Kendall's. I had an amalgam of the experiences of the other (bad) reviewers - food is ok but nothing special and overpriced, kitchen is agonizingly slow, staff is not particularly helpful, and any problem is always caused by someone else. \r
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This is a restaurant which is IN the Music Center. They should be aware that their location makes them a prime spot for people to eat before the opera or a play -- why else would they be packed at 6 pm? I am not in the habit of waiting 35 minutesafter the salad for a main course to be delivered - we sat down at 6:10, ordered right away, got salad pretty quickly, and then waited until 6:55 for the main course. \r
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Note to staff - ""making a 7:30 curtain"" does not mean running out of the restaurant, into the Dorothy Chandler Pavilion just upstars, racing up the stairs and getting into my seat by 7:29. Also, a line of 5 people at the ladies room? Perhaps this is a clue that the restroom is too small for the number of tables.\r
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I will not be going back to Kendall's, either before a show or any other time. I would rather just bring a sandwich - at least I know I will be able to have a pleasant meal before the show.\r
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Pros: Location is good for the Music Center
Cons: Slow service makes its location pointless
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