In the summer of 2006 I rented out a beautiful apt in the Art Museum neighborhood from JMH Realty Concepts. I fell in love with this neighborhood, especially Green, Wallace, and Mt. Vernon Streets. My apartment is located on one of the streets. Anyways, my experience with JMH was awesome. When moving day came, my apartment was cleaned to the tee, painted, and smelled fresh. My hardwood floors were so shiny I could see my reflection in them. I wrote down minor repairs needed on the move in sheet, e.g. loose doorknob, missing light bulbs, squeaky kitchen cabinets, and a closet door that was off track (caused by the previous tenant). Within a day, all the repairs were made. Then comes the shocker! My stove is not working! I call the office; I talk to one of the staff, and by the next day they had someone at my apartment working on it. They couldn?t fix it so within a couple days a delivery truck pulled up with my new stove. They got me a brand new stove! Ever since the first week I haven?t had any problems. During the winter my heating vents started blowing cold air. I called it in before I left for work. When I came back from work that night, I had a voice mail confirming my heat has been fixed. I kept my apartment clean (I?m a clean freak!), so I never had problems with ""rowchess"" or rodents, but they did send out an exterminator each month just in case. I renewed my lease for another year with JMH. Months into my second year, I get a letter from JMH informing me that the owner decided to ?manage"" the property himself, and that JMH will not be our landlord anymore. That?s when our problems began. The exterminator vanished, the halls are not clean, it?s near impossible to get a hold of the owner for repairs, and rarely things are fixed over here. He just does not care about this building. \r
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So, Dear Mr. Landlord, \r
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In 4 months when my lease is up, you bet I am calling my people over there at JMH for a new place :)\r
Pros: Great selections of apartments, quick maintenance service, No billing for maintenance (except clogs), monthly exterminations, 24 hour emergency service line.
Cons: Small staff, they do not accept rent payments at the Art Museum Office, and they do not manage every apartment they lease, be sure to ask who the landlord is.
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