While the coffee is wonderful and for the childless customer may be worth tolerating the dogs of the regulars that roam free around the great atmosphere, I strongly encourage any one with children or a desire to be treated politely by the staff to stay away. I had a terrible experience where my daughter was almost knocked over by a ""regular"" while trying to look at the dogs and when I said something to her she denied it and her male friend cussed me like a sailor at the top of his lungs in front of my 2 year old who was terrified. Basically the response from the staff was that the regulars can do what they want and that certainly seems to be the case. If you really must have good coffee, and I sympathize, leave your children supervised in the car and get it to go or try the owner's other shop in Carborro.
Pros: amazing coffee
Cons: not child friendly or customer friendly unless you are a ""regular"" - meaning you spend most days there
more