We lost our table on a prior visit because we were 5 mins. late and there is no grace period for reservations. This time our party of 7 was early. After a 20-minute wait, while several parties came and went, we observed a suitable empty table, but were told it was for a party of 11 who were scheduled at the same time we were and were now 20 minutes late! Wouldn't they have lost the table by being late? They must have been very important people to have a table held for them well beyond their reservation time. The front desk personnel were not friendly or accommodating in any way. They didn't seem to care that they were permanently losing 7 locals. We had dinner at another restaurant where we had excellent food and friendly service.
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