This service seems to be the most poorly run company I have ever seen. They are never on time booking many more people to pick up at the sametime then they can handle. People in management lie to you when ever you call. I waited on thier phone line one night for a hour and 15 minutes, before i got so angry that ifinally hung up the phone after my son was over two hours late from his drop of time. Called back and was on hold for another twenty minutes and finally got someone. He was too be picked at one time and the school would call me and they would say he was still there 45 minutes later then his pick up time, but i would called comtrans and there excuse is that they dont know why school was calling me becasue my some was picked up 20 minutes earlier then that. Like the school had nothing better to do with there time then to call me and tell me my son was still there. I feel that this company needs change of mangement or to quit thinking thier doctors and quit scheulding so many people at the sametime so they can provide the service they comfirm that they will.
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