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Horrible Service - Review by citysearch c | Loews Minneapolis Hotel

Loews Minneapolis Hotel

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Horrible Service 2/16/2008

For Valentines Day my boyfriend and I made dinner reservations for 9:30. So we get down there and we are waiting in a long line to check in, well we finally get to tell them we are here and they say ""It's going to be a ten to fifteen minute wait"" so we are like okay fine and we turn around and one of the hostess is telling the guy behind us exactly ""Sir your reservation was at 9:30 and our clock is showing 9:31, its going to be a twenty minute wait""...well hello the line was long and there were three of you at the counter with one computer!!! My boyfriend and I run back up to our room quick and come back down in 15 min later. So we sit and wait for our table and they aren't telling us anything. My boyfriend asked them a couple times when our table will be ready and they said ""You are the next ones to be seated""...we waited in the waiting area for ONE HOUR AND TEN MINUTES before finally being seated!!!!! We didn't get done with dinner and back up to our room until one in the morning! The food was okay. Small portions and our waitress was kind of a snob, she would ask a question like ""how do you like the food"" and when my boyfriend was responding she would turn her head and be very short and walk away...dont ask a question if you can't sit and listen to the response. She had no trouble telling us about what her favorite food was and what she thought of everything. more
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