I was leery ? I?ll admit it. I hate service people. I make an appointment and I am given a time window (on my day of choice ? a plus). 1 hour into the time window ? someone from the office calls to tell me Nathan will be there in 30 mins. And he was!
Pros: prompt, clean, courteous, came back to redo the job
Cons: Didn't get all the urine smell out the first time but came back at no charge
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