I recently had a birthday celebration at Levende East - I was promised the larger portion of the restaurant for my guests. Upon my arrival most of my guests were seated in the bar area. I was told that a portion of the area promised to me had been reserved for another party (who never arrived). When they served my birthday cake - it was sliced and placed on napkins w/ no utensils - I had to go to the manager - who then had the cake (still on napkins) placed on plates. Some of my guests said they felt unwelcome - my DJ mentioned they were very inconsiderate of him as well. When I contacted the manager via email - I received no response, no apology, nothing. Beautiful venue, drinks so-so, no customer service - very disappointed.
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