I have been going to Lin's since they opened for business. While the food is ok, the management (Husband and Wife) team are the most unprofessional, non customer friendly group I have ever experienced. They charged for adding white onion to a dish, $1.07, and when questioned what the charge was for they got an attitude and starting yelling at me (the customer). Then proceeded to dispute a charge that is not listed on the menu nor mentioned that it will be an additional charge when ordered. To add icing to the cake, told me not to come back - don't worry about that I will never, ever come back and will let everyone I know not to patronize them as well. May they use the additional undisclosed charges to pay for a Customer Relations course or simply close down the business if you can't handle the pressure. You should not open a restaurant in the U.S.A. and not be able to handle questions -- move back home, perhaps that is an acceptable practice there...
Pros: None - the rude mgmt removed any possible pros
Cons: RUDE AND UNPROFESSIONAL - MGMT HAS NO CLASS!!!!
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