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Long Wait, Poor Service... Hospital Not Restaurant - Review by citysearch c | Lane Matthew J Md

Lane Matthew J Md

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Long Wait, Poor Service... Hospital Not Restaurant 2/29/2008

I was forced to make an appointment months in advance to be seen by the Women's Health Dept. I was also told to arrive EARLY for my appointment. I followed the rules... arrived 30 minutes early for the appointment and sat in a waiting room of no less than 20 other women (some of whom were extremely agitated and annoyed already). The front desk woman was rude and didn't have a very good handle on her duties as I heard several doctors complain about her performance. Getting there early was a JOKE! I waited for 4 HOURS to be seen by a med STUDENT. I didn't have a tantrum or throw a fit like many of the other rude and VERY pregnant women. In fact, the nurses and doctors were surprised that I wasn't pregnant. Apparently the majority of their patients are knocked-up young women (one girl was 6 months pregnant and had no clue... I know this because the girl at the front desk had no concept of discretion). Had I known that they serve almost exclusively the irresponsible teens and mothers of 8 in Brooklyn I wouldn't have bothered at all. The ""doctor"" allowed a medical student to perform my exam and while I squirmed with pain and discomfort she talked him through a procedure he'd clearly never performed before. Much to my ""relief"" after the torture was over the ""doctor"" told me that they hardly ever let students do this, but she thought I was patient enough and he could use the experience. I waited 4 HOURS in a room full of rude women only to be seen by a non-doctor with no experience who turned me into a guinea pig because I'd been ""patient"". If having a screaming fit is the only way to see a professional then you should bring a megaphone and attitude... it's the only way you'll make it worth the wait. Now I have to go back to get my test results because the doctor said (and I quote) ""We're not very good about getting back to patients. You'll need to come back if you want to know anything."" Pros: Getting out of there in one piece Cons: Going in there in one piece more
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