I am also military, ordered away from my family for a year for training and deployment. My husband and five kids are trying to move back home to be near family for support. He found a few properties through TMG that matched what he's looking for. He told them up front that we just filed bankruptcy and checked their policy ahead of time. He was told it would just be points against his application on their scoring system. He applied that night and the next day, they rejected his app because of the bankruptcy and kept our $80. They did not process a complete application, no background check, no rental history check or anything and they learned about the bankruptcy from him, not a credit check. So what did they spend our money on?? When my husband called to ask for the money back, the rude response was ""Am I supposed to be a mindreader?"" Maybe they're not mindreaders, but they've sure got a scam going to get people's hard-earned money. How's that for customer service? Overall, we found them to be rude and impersonal, even before they rejected the application. And after reading other people's reviews here and elsewhere, maybe it's a blessing we didn't get trapped into a year lease with them as the landlords...
Pros: Easy to contact
Cons: Pushy, Unfriendly, Fee non-refundable, even if they didn't do the work!
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