Despite repeatedly bad experiences, my husband and I have continued to give this restaurant a shot. However, we have finally given up and will never go back there again. Generally, the wait-staff is incredibly inexperienced and the management could not have been less professional to us on at least two ocassions. The women's bathroom is always completely dirty and unkept. One time when I complained to the manager he said ""you know we have all these unruly women in here that we just can't keep up with"". On top of the insult to women, there was not even an apology or an assurance that it would be tended to (it wasn't). The last time we were there was the last day they were serving Sunday brunch (thank goodness). My husband ordered a club sandwich and it came without turkey on it, with mayonaise when he had requested no mayonaise and with the wrong side dish. My dish was completely cold (not just luke warm) and came without a few of the items mentioned on the menu. The couple next to us had just as bad an experience. When we asked to speak to the manager (because the waiter didn't know whether a club was supposed to have turkey on it) the waiter went to find him and came back and said ""the manager is too busy to come talk with you."" AMAZING! The restaurant wasn't even 1/4 full and the manager was too busy to speak with us. So... we now will be busy going to Ruth's Chris or Bookbinder's Grill and NOT spending our money at Bottega.
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