We brought our baby pitbull in to have her ears cropped. Colima Pet hospital was recommended by our vet in Costa Mesa, CA, since not many places do ear cropping anymore. Everything seemed to be okay, she was just groggy from being sedated. This was done on Friday and early Sunday morning the stitch on her ear FELL OUT! mind you that she had an E-collar on at all times! We then had to rush her to the emergency room where she had to be put under again. (which at that point I started to cry cause I didnt like the way she looked and felt after Colima put her under) This cost us an additional $150.00 which I would pay no matter what circumstance if my puppy was hurt. I called Colima first thing Monday to tell them that my dogs stitch was not put on tight enough and they need to reimburse us for the emergency clinic. All they could say was ""you shouldve waited another day to bring her to us"" Which is when I told them about her ear bleeding and the cartlidge and open wound being exposed!!! They dont care at all about animals, very unprofessional and NOT Friendly. Especially store manager Gina, and another worker there named Trish! They had no sympathy for us. I really just have been so upset since this and feel like there is no one to help us or on our side. :( VERY SCARY and BAD HOSPITAL. The office did look old and dirty as well.
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