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Absolutely terrible customer service. - Review by citysearch c | Electronic Express

Electronic Express

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Absolutely terrible customer service. 2/25/2008

This is a terrible firm to do business with. I ordered a product which arrived with a broken component. I have been fighting with Electronic Express to get the part replaced for 2.5 months and all I get is malarkey. I can't tell you how many times they told me that the replacement part was shipped - or would be shipping that same day only to get nothing in the mail. I am so frustrated by the lies that I am now getting my credit card company involved to help me get a refund. Pros: None that I can think of Cons: Horrible post sales service. more
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