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Horrible Customer Service and Be Prepared to Pay Big Time for their mistakes - Review by citysearch c | Dimitra Designs

Dimitra Designs

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Horrible Customer Service and Be Prepared to Pay Big Time for their mistakes 2/29/2008

Their dresses may be gorgeous and their selection in abundance, but brides and bridesmaids BEWARE! Dimitras employees are very careless when measuring you for your dress to be ordered. I wear a 10/12 normally and they ordered me a 20 and said that is what the chart said to order based off of my measurement from Alfred Angelo. I would think that being in business as long as they have, that they know what they are doing and know how to measure for their different designers, especially such a popular designer as Alfred Angelo. Well, THEY DON'T and they won't stand behind their ordering mistake and pay for or even give you a discount on alterations. They said it would cost me an additional $100 in alterations for a ""cheap fitting"" instead of a couture fitting. more
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