I've been to Mura before and always had a good time. The last time I went, however, the wait time was ridiculous, the food was good (not great) and the manager was incredibly rude. We waited 2 hours to get a table (after being promised a 30-45 minute wait); once at the table it took over an hour for our food to arrive and then after our plates were cleared from the table it took another 45 minutes just to get our checks. Finally fed up, we complained to the manager and his attitude was "What do you want me to do about it? You waited too long to say something." He even had the nerve to say, "It's not normally like this. Go on Citysearch and read all the great reviews about us."
Pros: piano roll, screaming-o
Cons: wait time, poor service, terrible manager
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