After waiting a week for the first repair service to call me back, I looked on austincitysearch and found this Cedar Park Overhead door company with 3 good reviews. Being new to Austin, I was nervous that I would get someone who would rip me off. I sent an e-mail before leaving for work on Thursday and had a message on my phone that same morning from them. I couldn't get back to them until the next day, and they not only said they service SW Austin, but had me scheduled for the next day, Saturday. Like clockwork, the repairman, Les, rang my doorbell...he was extremely knowledgeable about all aspects of garage door parts and workings...made some recommendations with no pressure at all. I decided to replace the rollers on my door, but he told me I could wait on replacing the motor until it konked out some day. The previous owner had a guy replace a spring, but it was smaller than the other spring, but Les was able to adjust it so the right tension would operate the door without me having to buy a new spring! He also got my keypad coded AND my car button coded to operate the gargae door. He was very patient, HONEST, and so pleasant. A genuinely great person and company to deal with. I can't recommend him enough.
Pros: Honest; fast reply;Sat. service
Cons: None
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