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Completely rude owner and staff. Dirty place with cochroaches. - Review by citysearch c | Yu's Mandarin Restaurant

Yu's Mandarin Restaurant

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Completely rude owner and staff. Dirty place with cochroaches. 2/28/2008

I have been here a handful of times. Certain dishes good. While others ..just ok. I must say the staff there was not so pleasant. Didn't seem to care about you and your needs. Always a long wait. I went there with my boyfriend. I ordered some fish dish. It was ok...a little too salty. The soup was good. But we were so disgusted as we started to eat our food, a little cochroach ran across our table. My boyfriend was so disgusted. He completely lost his appetite. So, here I was thinking eww gross, but sh*#t happens. They obviously need a better exterminator. Well from my boyfriend freaking out and refusing to eat any further. He told our waitress who didn't seem to give a damn. So, we then spoke with the owner. OMG!!! He was so rude and cocky. I couldn't believe how unprofessional he was. His exact words to us: Ok..so..a bug....they're everywhere right...You know....what do you want? Then he patted my boyfriend on the back and acted as if it was no big deal. As if cochroaches are a normal everyday thing at the restaurant. He then told us he would give us a 10 percent discount. Unbelievable!! We took 2 bites of our food. He should of not charged us at all. My boyfriend paid with his debit card. The waitress comes back and tells us it doesn't work. When it should have worked. It was as if they wanted us to pay cash, thinking our card was fake or something. These people here are so weird and rude. We have never ever gone back again!! This place should be reported to the health dept. more
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