I had reviewed Avia's website several times hoping to experience the same quality that is revealed in the pictures. The experience was not at all what I had expected. Some of the therapists were great. I can't knock the whole spa, some of the therapists were especially kind (Rachel and Angelina) but I have never dealt with such rude people in my life. I was given such attitude on the phone when booking the appointments. Not only were they rude but they booked my appointments incorrectly and then had to change some things on me and didn't even act as if it were an issue. Avia is not as professional as they come off to be. I witnessed very unprofessional customer service. I will be taking my business elsewhere. Don't go, you may regret it like I did.
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